Online Training

Here's What To Do

1. Make sure you have Microsoft Excel on your computer or device so you can download the template.

2. Download the template file HERE.

3. Enter your user information in the Excel template. Fill it in completely, including:

- - Course Expiry Date: This is the date you want your employee to complete the courses(s). After this date, the course will not launch so give them plenty of time.
  - Email Address: Each employee needs to have an individual email. It can be work or personal. This will be their unique user ID.
  - Role: Your employees Role will be "learner".
  - Admin: Please add an admin for the online training by adding them to the template. This is the person that will add users, assign courses, and track employee progress. There is only one admin.
  - Company Name: Please do not use acronyms. Spell out your company name and use the same company name each time.

4. Once the template is completed, send the Excel file to our online training support team at support@totalmedicalcompliance.com. It will take our support team 24-48 hours to register your users in the system.

5. That's it! You are all done.

Once our team loads your employee(s) in the system, each user will receive an email with their login credentials and instructions. Please have them look out for this email from NoReply@totalmedicalcompliance.com. If they do not see it, have them check their junk or spam folders.

Do I have to enter my employees again? Renewal Instructions:

1. No! If you have entered your employees in the system previously, you do not have to re-enter them. Once you pay your TMC invoice for your renewal service, you can begin.

You will not have to re-enter your employees into the system.
You will not receive another Welcome email. You will use your previous login credentials and information you received for the online training.

Admin Instructions

As admin, go through your list of users in the system and deactivate anyone who is not with your company anymore. Only list the users you want to renew. Here’s how to do that:

1. Navigate to Manage > Users.
2. Deactivate old users by clicking the circle with a line through it to the right of the selected user's name.

Now assign users the courses with new expiry dates. The expiry date is the date you want them to complete the courses. The system will use this date to send out an automatic renewal if they have not completed it by the date. Here’s how to assign the courses and those dates:

Manage > Courses > Highlight users > Forward Arrow button > add the expiry date > Save.
After you assign the course(s), the user will get an automated email letting them know they have been enrolled in the course(s).

*Note: The enrollment email will not include their login credentials. They will use their previous login credentials for the online training.

If they do not remember their login credentials, as admin you can resend their Welcome Email by clicking Manage > Resend Welcome Email > check the box next to their name > Send Email.

TMC Online Training

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Here's What To Do

Do I have to enter my employees again? Renewal Instructions:

Admin Instructions